Attendant Console for Microsoft Teams
Make every first contact memorable. Our reception management solution delivers exceptional caller experiences with advanced queuing, presence monitoring, drag-and-drop call transfers, and intelligent routing — all within Microsoft Teams. Delivered by BulbNorAm.
Powerful Features for Professional Reception
Everything your reception team needs to deliver outstanding caller experiences
Real-Time Presence Monitoring
See colleague availability across your entire organization instantly. Make confident call transfers knowing exactly who's available, busy, or away.
- Seamless Teams integration
- No additional software required
- Real-time updates
Caller Intelligence
Access caller information from Outlook, CRM, and other business systems instantly. Identify VIP callers and view interaction history for personalized service.
- Seamless Teams integration
- No additional software required
- Real-time updates
Smart Queue Management
Automatic position announcements and estimated wait times reduce caller abandonment. Full visibility into queue status for optimal call handling.
- Seamless Teams integration
- No additional software required
- Real-time updates
Visual IVR Designer
Create sophisticated call flows with our drag-and-drop interface. Smart routing, neural voice capabilities, and no coding required.
- Seamless Teams integration
- No additional software required
- Real-time updates
Why Choose BulbNorAm Attendant Console?
Transform your reception experience with enterprise-grade features
Complete Call Control
Transfer, hold, park, and manage calls without leaving Microsoft Teams.
Unified Directory
Search across your entire organization with real-time presence status.
Live Analytics
Monitor queue performance and agent availability in real-time.
Instant Integration
Connect to CRM, ticketing, and business systems seamlessly.
Professional Reception
Deliver exceptional first impressions with intelligent call handling.
Enterprise Security
Microsoft Azure hosted with ISO 27001 certification and compliance.
Built for Every Industry
From corporate headquarters to healthcare facilities, our Attendant Console adapts to your unique requirements
Corporate Reception
Manage high call volumes professionally with intelligent routing and caller identification.
Healthcare Front Desk
Route patients to the right department while maintaining HIPAA compliance.
Legal Firms
Screen calls, identify VIP clients, and ensure confidential call handling.
Financial Services
Prioritize high-value clients with instant caller recognition and history.
Seamless Business System Integration
Connect your Attendant Console with the tools your team already uses. Access customer data, log interactions, and streamline workflows automatically.
Enterprise-Grade Security & Compliance
Your data is protected with the highest security standards. Microsoft certified and compliant with global regulations.
Microsoft Teams Certified
Official Microsoft certification
ISO 27001 Certified
Information security management
Azure Hosted
Regional data residency options
GDPR Compliant
Full privacy regulation compliance
Ready to Transform Your Reception Experience?
See how BulbNorAm can deliver a Teams-native attendant console that makes every first impression count — in days, not months.
Powering exceptional service for leading organisations
